FREQUENTLY ASKED QUESTIONS

Common Questions and General Information

Here are some tips and answers that we hope might address your problem or question. However, if you cannot find an answer to your question or what you are looking for please feel free to call us at (800) 420-2337

Baffles

What is a baffle?
How do I straighten a bunched baffle insert?

Beds

What is a Hardside or Wood Frame Waterbed?
What is a Softside Waterbed or Hybrid Waterbed?
What is the best method of cleaning my bed?
How do I fill a waterbed?
How do I drain a waterbed?
How do I pack my waterbed for moving?

Leaks

What types of leaks are there?
How do I locate a leak?
How do I repair a leak?

Odors

What causes odors?
How do I eliminate a smelly odor?

Mattresses

What mattress sizes are available?
What is a free flow mattress?
What is a waveless mattress?
What is a single mattress vs. a dual mattress?
How do I replace the Cap and/or Insert?
What causes Air Bubbles?
How do I remove Air Bubbles from my mattress?
What can I do about condensation?
What is the proper way to store my mattress?
What causes a mattress to become dry or brittle?

Temperature Control Systems

What is a Temperature Control System?
How long does it take the Temperature Control Unit to warm up the waterbed?
What temperature should I set the Temperature Control Unit on?
Where should I place the heater pad?
Why is the light on the waterbed heater flickering?
The waterbed heater heats all the time or too much.
The waterbed heater does not heat enough.


The Waterbed Doctor 8191 Roosevelt Ave. Midway City, CA 92655 USA Phone: USA - (800) 420-2337 Intl - (714) 893-5351 Fax: (714) 890-1426 Email: info@waterbeddoctor.com

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Last updated 03/23/06